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Products > How To Order

How To Order

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How To Order | Sales Terms & Returns


Ordering couldn't be any easier!  It will be like no other sign company you've ever used! 
Just follow these 3 easy steps!


Select all the items you want and write them down.  Please phone in your order by calling 1(800) 669-2298. 

Rocket Signs will answer any of your questions, give you the total cost for your order and take down all of your billing and shipping information.

Step 1 usually takes 5-15 minutes.



The next easy step is submitting artwork.  Everyone has artwork. "Artwork" is an industry term loosely used to describe what you want on the sign, including logos, wording, ad copy and photos. If you haven't ordered before artwork will either need to be submitted or designed.

Artwork can be anything from a rough sketch you've drawn on a napkin to a professionally designed file from a graphic designer or advertising agency.

There are 5 ways to get your to Rocket Signs. Described below.

Remember, professional design is free!

Simple artwork can be read over the phone if you have few preferences as to layout, fonts etc. You can do this when you order. This is the quickest way.

Read It Over The Phone Sending artwork this way usually takes 1 - 2 minutes.
Remember, professional design is free!

Simple artwork can be faxed in if you have a clean copy of a logo or if faxing is easier for you. You can do this after your order is placed. You will be given a special toll free fax number to fax directly.

Fax It Toll Free! Sending artwork this way usually takes 2 - 4 minutes.
Remember, professional design is free!

If the artwork is displayed on your web site, with your permission this artwork can be used..

Your Web Site Sending artwork this way usually takes 1 - 5 minutes.
Remember, professional design is free!
If your sign or logo is already designed and you have a file to send, you can e-mail it if it is a file type the art department can open. Files with the following extensions: EMF, TIF, JPG, PNG or GIF. If the file is over 10MB in size, FTP it. (below). You will be given the appropriate e-mail address to send it to.
E-Mail It! Sending artwork this way usually takes 1 - 5 minutes.
Remember, professional design is free!

Large color files, are often too large to e-mail. If you have a large file to supply, if it can't be e-mailed, use the FTP system to upload your large files to the server. For experienced users only.

FTP It! The time it takes this way depends on the file size & connect speeds.
Remember, professional design is free!

CD's, SD cards and other USB portable storage drives can be accessed.

Provide Disk

Step 2 usually takes 1-5 minutes.



The last step is the easiest!  Before your order is started, It's a good idea to examine the design for accuracy and to be sure you'll be happy with it.  Rocket Signs will be happy to send you a proof that will show you how your signs will look.  A proof is a scale layout and it can be sent to you 1 of 2 ways. 

If you get the proof and you do not like how it looks, please tell tell your sales rep and the layout will be re-done.  It won't hurt anyone's feelings if you don't like it. The design will be changed until you are happy with it!

The proof can be faxed if that is easist and most convenient for you.  Proofs are usually returned the same day the order is placed.
Proofs by Fax
The proof can be e-mailed to you if that is easist and most convenient for you.  Proofs are usually returned the same day the order is placed.

Proofs that are e-mailed will be a small file that you can view in your e-mail program or web browser.

Proofs by E-Mail
Step 3 usually takes 1-3 minutes.



Rocket Signs appreciates your business.  Call today! 


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How To Order | Sales Terms & Returns


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