If Rocket Signs Misses Your Deadline, Rocket Signs Will Refund Your Money!

When you have to receive something by a certain date, you now have an insurance policy that if your order isn't ready in time, you won't be stuck with an order you can't use.

Rocket Signs understands that many customers placing orders for special events, will need their orders by a certain date.  Otherwise, it's worthless after that date.

If it weren't for an excellent, 100% on time record for meeting deadlines, a money back guarantee like this would never be offered!

Rocket Signs will go to any extreme to avoid disappointing a customer by missing a promised deadline!  In fact, one time, an order was personally driven 6 hours in a horrible winter storm and delivered in person in order to make the deadline.  That's how dedicated Rocket Signs is to keeping to promises.

You will have to mention your specific deadline when you place the order.  If meeting the deadline is not possible, you will be told beforehand, so you can find another vendor who can meet the deadline.  On rare occasions, meeting a deadline is questionable, especially during the busy season. When a work schedule is at capacity for a certain period of time, deadlines can not be guaranteed because of potential unforeseen delays and conflicts. When this happens, it is very likely the deadline will be met, however it can not be guaranteed. In these instances, you will be told as you order that the deadline can not be guaranteed and you can make the choice to order or not.

If a deadline can be guaranteed, and you want to take advantage of the money back offer, please request a deadline guarantee certificate. If you need to file a claim due to a missed deadline, you will need to present the certificate. Without the certificate, there is no written documentation to show the guarantee was made. Guarantee certificates are issued by fax or e-mail and should be kept in a safe place.

It doesn't matter if the work has already been completed, a deadline guarantee is still valid and a refund would still be issued. This offer guaranatees specifically what day an order is made available for pick-up or given to a shipping carrier. Orders are shipped out to meet a delivery date based on the carrier's time-in-transit map. If an order is shipped out with enough time to arrive as stated by the transit map or the carrier, and the shipment is lost, late, or delayed due to weather or other causes, there would not be a refund issued unless a refund is issued by the carrier. In most cases, if the shipment is lost, there is a refund issued by the carrier. Unfortunately, the carriers are usually not liable for date sensitive shipments that have been delayed, especially weather delays. Furthermore the carriers are usually not liable for damages due to not receiving your order on time. This offer is only valid if the terms and conditions of sale have been satisfied.  Those can be found in HOW TO ORDER. Also see the information on RUSH jobs.

"Better Late Than Never" just won't cut it when it comes to your next tight deadline! Trust Rocket Signs to come through, or your money back!

In This Section On Time, Every Time. Or Your Money Back!